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Bureau of Water & Wastewater
24 Hour Hotline:  (914) 422-1333

    Water Delivery System
    The Department of Public Works operates and maintains all equipment and systems at two water pumping stations, including chemical treatment and/or mechanical facilities.  If you have a question about your water please call the number above.

    Bureau of Water
    The Department of Public Works, Bureau of Water, provides an abundant supply of pure and wholesome drinking water to homes, businesses, schools, and institutions in White Plains operates its water delivery system in compliance with all provisions of the U.S. Safe Water Drinking Act created for the benefit and the safety of the public.

    Bureau of Wastewater
    DPW operates a separate wastewater sewer system for the City of White Plains. Both of these Bureau's operate under the supervision of the direction of the Commissioner of Public Works and the Bureau’s Superintendent.

    Water Main Flushing Schedule
    Water main flushing is a necessary maintenance procedure, scheduled once a year. Flushing is performed on normal workdays, between midnight and 4 a.m. Water pressure variations or discolored water conditions may occur.  To avoid inconvenience, check the water before doing laundry and keep water in the refrigerator for drinking and cooling.

    Discolored water can also result from street construction or water main work being done in the area.  Any disturbance to the water main, including the flushing of an open hydrant, may cause pipe sedimentation to shift, resulting in rusty brown-colored water. The settling time will vary, dependent upon the size of your street's water main. It is recommended to run your cold water for a number of minutes to flush the line.  Call 422-1220 for more information.


    September
    Battle Hill, Church Street area, North Broadway areas. 

    October
    Fisher Hill area, Westminster and Woodcrest areas and the Central Business District.

    November
    Prospect Park, Highland, Carhart areas. 

    April
    Soundview area, Old Mamaroneck Road area, Gedney Farms, Colonial and Havilands sections and North Street areas.

    May
    Coralyn, Reynal, Hillair, Holbrooke, Richbell, Topland, North Street, Saxon Wood, Rosedale areas.