White Plains ALERTS is our community notification system. It is powered by CodeRED and is a high speed communication service for emergency notifications as well as important community-related information. Through this system, the City can contact residents and businesses via telephone, email, text, and/or TDD message. The system primarily utilizes land line telephone numbers, however, we encourage you to register additional contact information, such as mobile phone numbers and email addresses, to ensure that you continue to receive important City messages even if service to your land line is down.
The system can be used to communicate important information to residents and businesses during emergencies or weather-related events. The system is a tool for the City to disseminate factual information, provide notification of available resources, or to communicate the need to take emergency actions.
Please note that when you sign up you will have the option to choose to receive non-emergency notifications. It's important to understand that non-emergency notifications include calls about changes to City services due to holidays (for example, garbage pick-up schedule changes) as well weather-related calls. In fact, most of our communication via this system is categorized as non-emergency. If you opt out of receiving these non-emergency calls you may be inadvertently missing important information.
Please register today! You can sign up on the White Plains ALERTS enrollment page and manage your preferences there as well. Once again, the system uses land lines as the primary means of communication. As such, you may receive some notifications without signing up. However, it is still important to sign up to ensure we have multiple paths to reach you.
Important: Use your physical White Plains address. Do not use a post office box or out of town address.