Parking Questions & Answers During the Coronavirus Crisis

Do all "July", Quarter 3" and "Annual" permits need to be renewed in person?

No. Existing permit holders will NOT be required to complete an annual application form or to submit proof of residency (if applicable) for permits effective July 1, 2020.  In addition to purchasing permits at the usual garage office location, permit holders may renew permits by mail.  Please refer to our Permit Parking section for renewal by mail information.

Is payment required at on-street parking meters?

Yes. Parking meters are in effect throughout the municipal parking system. 

Is payment required in City parking lots and garages?

Yes. Off-street City parking lots and garages require payment at all times.

Are parking garage offices open for business?  

Yes. However, you must use the drive-up window at Lexington-Grove West, Lexington-Grove East, and the White Plains Center Garage. At the Hamilton-Main garage office please enter the office one person at a time.

Always wear a face covering when interacting with Department staff.

How can I RENEW my parking permit without visiting a garage office?  

Current permit holders can follow the instructions on the rear of the stub attached to your permit.  Mail us a check in the correct amount along with the stub attached to your current permit. Make the check payable to “City of White Plains.” We’ll mail you back your permit. Please allow enough time for mail delivery.

How can I purchase a NEW parking permit without visiting a garage office?  

New parkers should fill out the online permit application form and mail the form with a check in the correct amount to us. It is best to speak with us for details and we’ll be happy to assist you. Please call (914)422-1232 or email with your contact information.

I have a Night & Weekend permit but need to park 24 hours. What should I do?  

Night & Weekend permit holders should trade-in their permit and purchase a 24 hour permit if they are now parking during the day also. At locations where 24 hour permits were not available, the Department may now be making 24 hour permits temporarily available during the coronavirus crisis. Please call the garage office where you purchase your permit to discuss your specific situation.

Hamilton-Main Garage – (914)422-1310
Lexington-Grove West Garage – (914)422-1391
Lexington-Grove East Garage – (914)422-1392
White Plains Center Garage – (914)422-1214

Will I lose my permit renewal privilege if I do not renew my permit in April, May,  June or July because I do not need to park?  

If you do not need to park in April, May, June or July 2020 and you do not buy an April, May, June or July permit, you will still be able to purchase an August 2020 permit even if a waiting list exists where you park.