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City of White Plains News

Posted on: May 4, 2020

White Plains ALERTS - Our Community Notification System

WP Alerts

The City of White Plains has used a community notification system for a number of years now. This system (powered by CodeRed/OnSolve) has regularly been used to provide residents with information about changes to the garbage and recycling schedule due to a holiday as well as weather-related related information and changes to city service when we get severe weather. Lately, as many residents know, we have used this system a lot to keep you updated on the COVID-19 pandemic and its impact on our community. This system is a vital communication tool for the city. The system uses land line phone numbers, but we encourage all residents to also register their cell phones and/or email addresses so that they will receive messages even if they are not at home and even when land line service is down. 

Every time a message is sent out through the White Plains ALERTS system, it goes out via text, email, and voice - in English and Spanish. It is also sent out via TDD - a Telephone Device for the Deaf. Those who are hearing impaired and have TDD equipment on their phones can receive these city notifications. They just need to register their information on the system and click the "TDD" box in order for the city’s messages to be delivered via TDD. 

Registration is quick and easy. Click here to start the process: 

Having trouble registering? Call the Mayor’s office at (914) 422-1411.

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